Hi Matt, Thanks for the query and we are here to assist you on this. I suggest you try safe mode to check the result: Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology. If the issue still exists, could you please provide the following information? The screenshot of error message. The Office version. (Click Word>select About Word) 3. The OS version. (Click Apple icon>select About this Mac) 4. When did the issue occur? Which operation have you taken before the issue occurred, such as updating Office? Regards, Qing. Aug 17, 2017 - You can use safe mode to help resolve issues that might keep your Mac from. Starting your Mac in safe mode does the following. Deletes font caches, kernel cache, and other system cache files. File sharing is disabled. Office 2016 (Mac) Click the Review tab. Select All Markup. Click Markup Options. At a minimum, make sure a check mark appears next to each of the following items: Perform one of the following: In the Comments section of the toolbar, perform one of the following: When finished, click the File menu and select Save. Qing has some of the wording right, but used the wrong Safe Mode There's Mac OS Safe Mode and Microsoft Word Safe mode. These are two different things. Qing should have told you to start Microsoft Word (not Mac OS) in Safe Mode. The way you do this is to hold the Shift key down when you click the Word icon in your doc. Costco.com/quicken for mac 2018 download. If Word opens OK, that means there is a corrupt Word document in the AutoRecover location. The cure is to trash the problem document. There is a default AutoRecover location, but you can set that location in Word preferences. These instructions from Word Help explain how to find the default location. If you set a different location, you'll have to remember what it was because you can't open Word to check the Preferences to see what folder you chose instead of the default. The AutoRecover location is in Word > Preferences > Save Locations. If you left it in the default setting, when you go to the preferences the Location is simply empty, like this: But, since you can't open Word, for the time being try the default location as described in the link. I am an unpaid volunteer and do not work for Microsoft. 'Independent Advisors' work for contractors hired by Microsoft. 'Microsoft Agents' work for Microsoft Support. Free software image editing for mac pdf and ai. There are several other ways to determine the present version of an application without having to launch it. The easiest is to navigate to the Applications folder in a Finder window, right-click the application & select Get Info. The version is displayed in the General section of the Get Info window. Another is to have the Finder window set to Columns view. When an application is selected the version is included in the information displayed in the pane to the right of the program names. Please mark HELPFUL or ANSWERED as appropriate to keep list as clean as possible ☺ Regards, Bob J. @ Qing I would like to explain that when one Office application fails to open but the others are OK and updates are already installed, as is the case here, the MOST likely problem is a corrupt file in the AutoRecover location. ![]() The cure is to delete the corrupt file. I do not know why you offer troubleshooting MAC OS Safe mode as opposed to MICROSOFT WORD SAFE MODE as the FIRST troubleshooting step in this very common scenario. So far, you have wasted our correspondent's time for 5 days as they unsuccessfully try to repair what should be an obvious problem using your diagnostic instead of the right one. This is particularly upsetting to me because I don't understand how you can come to the forums every day and not notice that your troubleshooting path does not work and the one I suggest does. I know you want to provide fast answers and that you have to stick to whatever your group says you should say in certain situations, but why can't you ever adjust your advice to fit reality? I am an unpaid volunteer and do not work for Microsoft. 'Independent Advisors' work for contractors hired by Microsoft. 'Microsoft Agents' work for Microsoft Support. Hi Matt, Thanks for your updates. How to make bootable cd mac ox x for sierra. I was able to make a macOS Sierra external USB boot disk in a few minutes, and the installation worked without a hitch. Also works with older versions of OS X. Diskmaker X is a popular app. Connect the bootable installer to a compatible Mac. Use Startup Manager or Startup Disk preferences to select the bootable installer as the startup disk, then start up from it. Your Mac will start up to macOS Recovery. Learn about selecting a startup disk, including what to do if your Mac doesn't start up from it. Choose your language, if prompted. Follow these steps to take to create a bootable USB installer drive for macOS Sierra to deploy version 10.12 of Apple's OS on supported devices. Click “Create Installer.” When it’s done, insert your USB drive into any Mac, then launch the installer by holding down the Option key when you boot up your computer. I suggest you try Jim’s suggestion to remove the files in the AutoRecover location to check the result. Note: To prevent data losing, I suggest you move the files to your desktop not deleting. Besides, you can check if you can open Word via Word safe mode as Jim’s suggestion. @Jim, Thank you for your sharing. Based on my search, I didn’t find any article about Word Safe Mode on MacOS. Given the situation, could you please share any thread which is solved by Word safe mode or the article about Word safe mode?
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